Customer Technology & Service (CTS) Department is headquartered in Dalian with 7 regional dedicated Technical Service Experts located in Great China. Customer-Mind-Set oriented professional technical solution provision ensures the fast satisfaction of our Customers in each development or production stage.
Our dedicated Team of Customer Technical Service Engineers are the interaction bridge between TAGAL and our Customers processes. In addition CTS working as “Voice of the Customers” to ensure all the needs of our Customers are followed at our TAGAL Plants.
R&D(Research and development) is affiliated with TAGAL TC(technical center), and is an integrated department which covers new product development, research and development system management and laboratory tests. Relied on the Know-how and technology platform from two parent companies of tkSE and An-steel group, and oriented by the market and customer needs, R&D brings product development closer to customers’ requirments.
Against the background of German Volkswagen and tkSE putting forward "filler-free painting" system, R&D starts TABS product’s research and development actively.
After many technological breakthroughs and process system optimization, TAGAL TABS products have covered all exposed panel parts. And their surface quality perfectly match the new painting system of OEM. TAGAL is the first batch supplier of these products in China and in the international market, the product quality also takes a leading position in this field.
TAGAL engineer on-spot checking at customer
The company has been market demand-oriented and striving for product diversification. With the support of the two parent company, R&D carries through the development of AHSS products. After technology integration and multipoint technology innovation, R&D has successfully developed series of AHSS products with many varieties, and all of them accord with customer standards after customer tests, and some products have begun batch supply AHSS series: DP series, CP series, TRIP series, etc.
High strength steel application on car body
Product technology research and development and product quality improvement are the core development strategy of the company. Adhering to the corporate philosophy and relying on the overall management control, R&D is constantly improving the R&D system. Until now, the company has 5 invention patents, 38 utility model patents and 16 high-tech products, and each year has more than 6 scientific and technological achievements commercialized.
Since 2010, the company has consecutively passed the national high technology enterprise certification audit for 3 times, and obtain high-tech certificate.
Optical metallographic microscope